系统采用人机交互的方式，界面美观友好，信息查询灵活、方便，数据存储安全可靠。
对用户输入的数据，进行严格的数据检验，尽可能的避免人为错误。
客户在拨打企业电话客服时，系统会自动接收、识别并记录来电的主叫号码并显示相应的客户信息。
客户电话打入时系统自动播放已设定好的欢迎词。
用户在拨打企业电话客服后，系统会进行自动语音引导，客户通过按键选择，从而可以听到预先设置好的语音咨讯，如企业简介、信息、最新产品等……。所有咨讯信息通过按键即可获得。
外线电话转接到座席电话功能，使来电者可以根据系统提示，转入人工服务，与座席人员直接进行交流。
座席电话转接到座席电话功能。
System USES man-machine interactive way, beautiful and friendly interface, information query flexible, convenient, data safe storage.
User input data, conduct strict inspection data, as far as possible to avoid a human error.
Customers in the phone call enterprise customer service, the system will automatically receive, identify and record the calling number and display to corresponding customer information.
Customer call in the system automatically play set good words of welcome.
Users in the call after call enterprise, the system will automatically voice guidance, customers through the key choice, thus can hear speech set in advance information, such as enterprise introduction, the information, the latest product, etc... . All information information through the buttons can obtain.
Outside the telephone transfer to pews phone function, make a caller on the system can hint, turn to the artificial service, and pews personnel directly for communication.
Pew pew telephone transfer (2012-02-06, Others, 604KB, 下载3次)
开机：打开监听服务，以便别人可以和你通话。如果你有多个IP地址，会提示让你选择用哪个地址开机。
关机：关闭监听服务，已经接受的连接不受影响，你可以继续通话。
拨号：连接已经开机的机器，弹出对话框后必须输入对方的IP和端口，如果需要使用代理，请正确设置代理服 务器。
挂机：断开正在进行的通话。
开机后会显示你监听的IP和端口，别人可以通过这个IP和端口和你连接。
连接成功（你拨号连接别人或别人来连接你）后会显示对方的IP和端口。
关于代理服务器：
开机：支持Socks 4/5代理或者同时使用HTTP代理，如果不使用Socks代理，则HTTP代理无效。使用代理开机成功后显示的是代理服务器分配的IP和端口，别人必须使用该IP和端口才能和你连接。开机代理在主窗口上设置。
拨号：支持Socks 4/5和HTTP代理，或者二者的组合，组合使用时的连接顺序是HTTP->Socks。拨号代理在点击“拨号”后弹出的对话框里设置。
本版本修复了以前版本的一些小问题，增加了动态调整延时，打开和关闭话筒，声音，保存和自动加载通话地址列表，代理服务器列表，使用全部或部分本机地址开机。从本版本起，地址都为IP:PORT格式。
boot : Open monitoring services, and so that other people can talk to you. If you have multiple IP addresses, so you are prompted to choose which addresses boot. Shutdown : Close monitoring services, has accepted the connection will not be affected, you can continue to talk. Dial-up : Connecting switched on the machine, pop-up dialog box appears to be imported each other's IP and port, if the need to use the agent, the right to set up the proxy server. Coolness : disconnect the ongoing conversations. After boot monitor will show you the IP and port, the others through IP and port and connect you. Connecting success (your dial-up connection or other people to connect you) will show the other side of the IP and port. Acting on the server : boot : support for Socks 4/5 proxy or at the s (2005-11-28, Others, 262KB, 下载79次)